Welcome to Addaction’s webchat service

If you can’t find what you are looking for on our website or want some advice or information, you can chat online with one of our professional advisers.

To start a webchat, click on the ‘Chat with us’ on the bottom right hand side of the webpage, or it will pop up after a certain time spent on any webpage.

If the button says leave a message, the web chat service isn’t available right now (it's usually available between 10am and 4pm, Monday to Friday).

Webchat and data protection

Find out how we protect your data when you use our webchat service.

Complaint about webchat

Find out what to do if you have a complaint about our webchat service.