Supporter and corporate contacts

There are several ways you can get in contact with us

If your question is about a specific service, you can find your nearest Addaction service for their correct local contact details.

If you need support right now or you need help navigating our website you can chat online with one of our professional advisers. To start a webchat, click on the ‘Chat with us’ on the bottom right hand side of the webpage (it's usually available between 10am and 4pm, Monday to Friday).

For supporters

Find out more information about the different ways you can support us to make a difference on our donation page.

Login to our volunteering app or contact your local service directly to find out more about volunteering opportunities in your area.

For corporate and press

To discuss how your company could work with Addaction email or visit our corporate partners page.

For media enquiries call 0300 303 3442 or email

Head office enquiries

For general enquiries and information please call our reception 020 7251 5860​ (this number is for admin only - we don't provide or support on this number).

You can also find us on Twitter  and Facebook

Emergency support

Addaction does not provide emergency support. Please use the numbers below to help you.

If you re experiencing feelings of distress, call the Samaritans free 24-hour helpline on 116 123.

If you want to talk about drugs, call the FRANK 24-hour free helpline on 0300 123 6600.

Remember: If you’re unwell and your doctors is closed, call NHS24 on 111. However, if it's an emergency call 999 or go to your local A&E.