Addaction directly employs a range of clinical staff, from doctors and nurses to psychologists and pharmacists. As you would expect, we have a range of formal processes to oversee their work and to ensure that we keep up to date with best practice.
Our senior staff come together as part of a Quality and Clinical Governance group which ensures that all aspects of quality improvement are addressed, using the framework offered by the seven pillars of clinical governance: Audit, Clinical Effectiveness and Research, Risk Management, Education and Training, Patient and Public Involvement (PPI), Using Information and IT, and Staffing and Staff Management.
Addaction meets CQC standards across our services; each of our services pages has a link to their most recent inspection report.
Addaction’s commitment to quality assurance is demonstrated by organisational ISO-9001 certification (management and administration of drug and alcohol treatment support services) and ISO-14001 certification (Environmental Management).
The Addaction Choice and Medication Service exists to support service users, carers and clinical staff in achieving safe and effective medicine management and optimising the use of medicines. It can be accessed at http://www.choiceandmedication.org/addaction/